Shipping and Returns

Shipping Policy

Thank you for visiting and shopping at RadnWyld 

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2–5 business days of receipt. Orders are not processed or shipped from Friday, 12 pm PST through Sunday, or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Shipment to P.O. boxes or APO/FPO addresses

We do ship to addresses within the US, US Territories, and APO/FPO/DPO addresses.

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

RadnWyld is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

Damages

RadnWyld is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

Shipping Caveat - SEEL
If you purchased Worry-Free Delivery with your order, you can easily report an issue to Seel via the Seel Resolution Center.

What should I do if my order arrived damaged?
If you purchased Worry-Free Delivery with your order, you can report an issue within 7 days of delivery through the Seel Resolution Center. Initiate the request using your email and order number found on the confirmation email.

What should I do if my order was stolen after delivery?
If you purchased Worry-Free Delivery with your order, you can report an issue within 7 days of delivery through the Seel Resolution Center. Initiate the request using your email and order number found on the confirmation email.

What should I do if my order was lost during delivery?
If you purchased Worry-Free Delivery with your order, you can report a loss 30 days after placing your order of delivery through the Seel Resolution Center. Initiate the request using your email and order number found on the confirmation email.

How long do I have to report a shipping issue?
If you purchased Worry-Free Delivery with your order, you have 7 days from the date of delivery to report theft or damage and can report a loss for domestic orders between 30 and 60 days after placing the order .

When will I receive my Worry-Free Delivery payout?
If your shipping issue has been accepted, then it will be dependent on your method of payout:

Direct Deposit: 1-3 business days following return acceptance
Virtual Visa Card: 1 hour following return acceptance
PayPal Transfer: 1 hour following return acceptance
Venmo Transfer: 1 hour following return acceptance

Can I change my order after it is placed?
If you purchased Worry-Free Delivery with your order, then Seel will send you a confirmation of your Worry-Free Delivery purchase via email. Worry-Free Delivery is not refundable unless the entire order is canceled.

 

Does Seel cover cases where an item is not shipped out?

No. Seel's Worry-Free Delivery only provides coverage for items that have been fulfilled and shipped out to a customer. If an item is not shipped out by your company, you will need to directly support the customer.

RETURN POLICY

What is your Return & Exchange policy? 

We hope you love your purchase, however if you are simply not happy with your purchase and would like to request for a refund, please contact us within 7 business days of receiving your order.

RNW is not responsible for any orders that have a shipping status of “Delivered” via tracking number. Please reach out to delivery courier to file a claim. 

Contact us at : RadnWyld@gmail.com

All items must be in the same condition you received it, unworn, unwashed, in original packing with tags.

If your return is accepted, we will send you instructions on how and where to send your package. Items sent back without requesting a return will not be accepted.

You may exchange for the same value of the item or receive a full refund minus the shipping cost of returned shipping. Shipping costs are nonrefundable.

Contact us to request an exchange.

RadnWyld@gmail.com

Sale Items

All sale items are final sale, no exchange or refunds will be given.